Frequently Asked Questions


Why should I register with the Volunteer Center Serving Howard County?

You'll be able to quickly and easily Sign-up or Express Interest in volunteer opportunities posted on You can also complete your skills profile and allow organizations to notify you via email of opportunities posted which utilize your skills. You can also opt in to receving our periodic newletters with information on upcoming volunteer opportunities.  

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What information do I need to provide to register and why?

First and Last name so we know who you are.

Date of birth because individual volunteers must be 14 years or older to register. Younger volunteers can still volunteer as part of a group. In addition, volunteer opportunities have varied minumum age requirements, so we need to know if you will meet those requirements.

Home city, state, and zip code so that the system can calculate the approximate distance from your home to the volunteer opportunity location.  Other address information is helpful, because it allows us to contact you if you change your e-mail address and forget to update it on the site.

E-mail address is used as your unique Log in and the primary method of communication between you and the volunteer opportunity coordinator, and the Volunteer Center.

Demographic and Volunteer Options section is optional, but very helpful to us when we apply for grants as the grant applications request this type of information.  So, please complete this section for us.

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How do I register and manage my volunteer account?


Click Sign Up/Registration link above to register.

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How do I search for and sign-up for volunteer opportunities?

Click Find an Opportunity above to search.

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How do I create and manage a volunteer team?

Learn more about Volunteering as a Group/Team.

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I forgot my username - how can I retrieve it?

Your username should be your email address. If it isn't working, please contact us and we'll be happy to assist you.

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I forgot my password - how can I retrieve it?

Click the LOGIN button at the top right of the page. Enter your username and click "Forgot password?".  The system will send a temporary password to your email account.

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I've been wait-listed for a project. What happens now?

When (and if) a space opens up, you will be notified via e-mail. Open spaces will be filled on a first-come, first-serve basis, so if you are still available and interested in the volunteer opportunity, make sure you login, return to the sign-in page and claim one of the open spaces. PLEASE DO NOT JUST SHOW UP FOR THE PROJECT.

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