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COVID-19 (Coronavirus)

Click here for related information.

Volunteer Center Staff is on temporary furlough with no access to email or voicemail due to Columbia Association's closure. 


Frequently Asked Questions


Why should I register with the Volunteer Center Serving Howard County?

You'll be able to quickly and easily Sign-up or Express Interest in volunteer opportunities posted on You can also complete your skills profile and allow organizations to notify you via email of opportunities posted which utilize your skills. You can also opt in to receving our periodic newletters with information on upcoming volunteer opportunities.

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What information do I need to provide to register and why?

First and Last name so we know who you are.

Date of birth because individual volunteers must be 14 years or older to register. Younger volunteers can still volunteer as part of a group. In addition, volunteer opportunities have varied minumum age requirements, so we need to know if you will meet those requirements.

Home city, state, and zip code so that the system can calculate the approximate distance from your home to the volunteer opportunity location.  Other address information is helpful, because it allows us to contact you if you change your e-mail address and forget to update it on the site.

E-mail address is used as your unique Log in and the primary method of communication between you and the volunteer opportunity coordinator, and the Volunteer Center.

Demographic and Volunteer Options section is optional, but very helpful to us when we apply for grants as the grant applications request this type of information.  So, please complete this section for us.>

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How can my group or family volunteer together?

Groups and Families can volunteer together by creating a Volunteer Team. This is the way for youth too young to register as a volunteer (under 13yrs) can volunteer. The Team leader creates the team, registers the team members for a volunteer opportunity and is responsible for keeping the team informed and ensuring their attendance.

Learn more
Volunteering as a family or youth group

Volunteering as a business or community group

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I forgot my username - how can I retrieve it?

Your username should be your email address. If it isn't working, please contact us and we'll be happy to assist you.

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I forgot my password - how can I retrieve it?

Click the LOGIN button at the top right of the page. Enter your username and click "Forgot password?".  The system will send a temporary password to your email account.

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I've been wait-listed for a project. What happens now?

You will be notified via e-mail when (and if) a space opens up, and given the link to sign up if you are still interested. Open spaces will be filled on a first-come, first-serve basis, so if you are still interested, make sure you login, return to the sign-in page and claim one of the open spaces. PLEASE DO NOT JUST SHOW UP FOR THE PROJECT.

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How do I update my personal information (i.e. last name, address, phone, etc.)?

Login to then go to FOR VOLUNTEERS> MY ACCOUNT>OVERVIEW>PERSONAL INFORMATION. Update your information as needed and click the save button at the top or bottom of the page.

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How do I self-report volunteer service?

  • Log in to your account at
  • Click on the For Volunteers menu item.
  • Click on My Account
  • Click the link for Self-Report Your Volunteer Service.
  • Select your organization from the dropdown list of all existing active partners.
  • Enter an Opportunity name, Date of Service, Start time, End time, and impact area Click a submit button.
  • An email is then sent to the organization asking them to verify the hours.

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I need to do Court Ordered Community Service – where do I start?

For Court Ordered Community Service contact:

Howard County Community Service Program
(410) 884-6088
email for Community Service:

Visit their website for details on paperwork needed, fee, hours, location and directions.

Volunteer Center

6310 Hillside Ct.
Columbia, MD 21046